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Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers Cover Image
Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers (Paperback)
By Noah Fleming, Shawn Veltman, Debra Margles (Foreword by)
$15.99
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The 10¢ Decision: How Small Change Pays Off Big Cover Image
The 10¢ Decision: How Small Change Pays Off Big (Paperback)
By Laurie Guest
$26.95
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Indispensable: How to Become the Company That Your Customers Can't Live Without Cover Image
Indispensable: How to Become the Company That Your Customers Can't Live Without (Hardcover)
By Joe Calloway
$38.00
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Retail The Second-Oldest Profession: 7 Timeless Principles to WIN in Retail Today Cover Image
Retail The Second-Oldest Profession: 7 Timeless Principles to WIN in Retail Today (Paperback)
By Flora Delaney
$17.99
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Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential (Paperback)
By Thomas Lah, J. B. Wood
$25.95
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The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships Cover Image
The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships (Hardcover)
By Susan McPherson, Jackie Ashton (With)
$26.00
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Rule of Thumb: A Guide to Customer Service and Business Relationships (Rule of Thumb Series) Cover Image
Rule of Thumb: A Guide to Customer Service and Business Relationships (Rule of Thumb Series) (Paperback)
By Lisa Tschauner
$13.95
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Fit for Purpose: Sintetizando a experiência do cliente com a estratégia para resultados de negócios acelerados Cover Image
Fit for Purpose: Sintetizando a experiência do cliente com a estratégia para resultados de negócios acelerados (Paperback)
By David J. Anderson, Alexei Zheglov
$30.00
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G Spot for the C Suite: Why Great Business Is Like Great Sex-and How You Can Have More of Both Cover Image
G Spot for the C Suite: Why Great Business Is Like Great Sex-and How You Can Have More of Both (Paperback)
By Tracy Call
$14.95
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42 Rules for Using AI in Your Contact Center: An overview of how artificial intelligence can improve your customer experience Cover Image
42 Rules for Using AI in Your Contact Center: An overview of how artificial intelligence can improve your customer experience (Paperback)
By Geoffrey A. Best
$19.95
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Your Client's Story: Know Your Clients and the Rest Will Follow Cover Image
Your Client's Story: Know Your Clients and the Rest Will Follow (Paperback)
By Scott West, Mitch Anthony
$24.95
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Reorganize for Resilience: Putting Customers at the Center of Your Business Cover Image
Reorganize for Resilience: Putting Customers at the Center of Your Business (Hardcover)
By Ranjay Gulati
$38.00
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