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The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work Cover Image
The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work (Hardcover)
By Scott McKain
$24.00
Usually Ships in 1-5 Days
Legendeering: The Brand-New (But Tried and True) Video Communication Strategy to Humanize Your Business Cover Image
Legendeering: The Brand-New (But Tried and True) Video Communication Strategy to Humanize Your Business (Hardcover)
By Tom Langan
$34.99
Usually Ships in 1-5 Days
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service Cover Image
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service (Hardcover)
By Lee Cockerell
$25.00
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Blueprint for Customer Obsession Cover Image
Blueprint for Customer Obsession (Paperback)
By B. A. Marbue Brown
$16.49
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100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do Cover Image
100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do (Paperback)
By Peter J. Venison
$16.95
Usually Ships in 1-5 Days
G Spot for the C Suite: Why Great Business Is Like Great Sex-and How You Can Have More of Both Cover Image
G Spot for the C Suite: Why Great Business Is Like Great Sex-and How You Can Have More of Both (Hardcover)
By Tracy Call
$24.95
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Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community Cover Image
Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community (Paperback)
By Amanda Lea Kaiser
$17.95
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Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Cover Image
Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue (Hardcover)
By Nick Mehta, Dan Steinman, Lincoln Murphy
$32.00
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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results Cover Image
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results (Hardcover)
By Brent Adamson, Matthew Dixon, Pat Spenner, Nick Toman
$31.00
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Lessons in Service from Charlie Trotter (Lessons from Charlie Trotter) Cover Image
Lessons in Service from Charlie Trotter (Lessons from Charlie Trotter) (Hardcover)
By Edmund Lawler
$24.99
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Broken Windows, Broken Business: The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards Cover Image
Broken Windows, Broken Business: The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards (Paperback)
By Michael Levine
$16.99
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The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping Cover Image
The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping (Paperback)
By Jerry Angrave
$32.99
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