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Back to top(Im)Politeness at a Slovenian Call Centre: A Cross-Media Examination (Hardcover)
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About the Author
Sara Orthaber holds a PhD in Linguistics from the University of Surrey. She is currently working as a lecturer, researcher and programme director at the Department of Translation Studies at the University of Maribor in Slovenia. Her research centres around im/politeness, the manifestation and negotiation of face and professional identity in workplace interactions, conflict, precarity and invisible work. She has published chapters and scholarly papers on face, im/politeness, morality, and conversational interaction.